What's Wrong with the CC?

There are 115 complaints over 9 CC model years. These can be broken down into 1 generations with their collective PainRank™. The higher the score, the faster you should run away.

Generation Breakdown

Compare NHTSA
Gen Years Score Problems Recalls Inv. TSBs
1 2009—2017 6.68 115 14 15 268

Recent CC News

NJ Timing Chain Lawsuit Will Continue After VW Was Denied a Motion to Dismiss

Car owners think the time is right to hold Volkswagen accountable for their defective timing chains.

And despite VW’s best efforts, a timing chain lawsuit will continue in a New Jersey court after the judge denied the automaker’s motion to dismiss. The case is a combination of two other lawsuits in the state, both of which allege VW is concealing known timing chain defects that lead to premature engine failure.

Timing Chain Lawsuit Will Continue in Court. Image by Claire Anderson on Unsplash.com

You know that stack of papers they have you sign when you buy a car? Volkswagen’s argument for dismissing the case was a hidden clause that says all problems must be taken into arbitration and not in front of jury. Which, let’s be honest, is a shady thing to throw into a purchase contract. Luckily the judge ruled those agreements are between the consumer and the dealership, not the automaker.

While a few of the lawsuit claims were thrown own, this is overall good news for consumers who have dealt with (or are worried about) timing chain failure

23 CC Vehicles in the US Have the Wrong Headrests

There are 23 CC vehicles in the US that need to be recalled because they have RoW headrests which don’t match up with US regulations. Here’s CarComplaints.com on what RoW means and why it’s a problem:

VW calls these the RoW headrests, meaning “rest of the world.” The RoW head restraint is adjustable in six positions and the U.S. head restraint is adjustable only in five positions.

‘Merica.

The recall is for 2016–2017 CC vehicles and expected to begin in June 2017.

Lawsuit Says Engines Fail After the Timing Chains 'Jump a Tooth' in the Camshaft

Owners of Volkswagen and Audi vehicles have [filed a lawsuit][1] claiming there’s a defect in the timing chain tensioner system that allows the chain to “jump a tooth” in the camshaft. Once that happens, the engine could be destroyed. Want to repair it? You’ll destroy your bank account too.

The lawsuit focuses on 2008-2013 Audi and VW models equipped with 2-liter TSI or 2-liter TFSI EA888 engines. The plaintiffs say the problems happen well before 120,000 miles (the recommended time to repair them) and can cost upwards of $11,000 to fix.

VW owners looking at timing chain repair bills

The plaintiffs claim Audi and VW not only refused to acknowledge the alleged timing chain problems, but also refused to compensate certain owners for engine repairs. The lawsuit also alleges Audi and Volkswagen didn’t offer loaner or replacement vehicles even though the vehicles were useless to owners.

This isn’t the first lawsuit to accuse VW of concealing timing chain defects.