It’s been well over a month since Volkswagen’s historic $14.7 billon dollar diesel settlement which includes the option for owners to sell their cheatin’ cars back to VW. So how are things going? Meh, according to a firm appointed by the court to monitor the settlement’s progress.

Many owners have complained about long telephone hold times and missed deadlines. Some, in snowier climates, are ticked off they had to pay to put on snow tires while waiting for VW to get its act together.

Yes, this is an unprecedented deal. And sure, there’s a lot of moving parts. But as Jalopnik.com points out, it’s not like VW couldn’t see this coming.

You can review the settlement details on our site.

And if you haven’t yet, I’d also encourage you to visit VWcourtsettlement.com or call 1-844-98-CLAIM to schedule appointments with claim specialists.

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