Skip to main content

There's a lot that can go wrong in a Volkswagen

We collect information from owners and combine it with data from NHTSA to give you a clearer picture of what breaks the most and in what vehicle generations. Oh, and there's the occasional bright spot too. Emphasis on the occasional.

  • 2117 Complaints

    The number of complaints submitted by VW owners to CarComplaints.com. Learn More

  • 680,000 vehicles

    The number of Volkswagens that are part of the worldwide Takata recall. Read More

  • 450+ Lawsuits

    The number of times VW has been sued for deceptive emissions outputs. Tell Me About It

  • 969 Complaints

    The number of complaints by Jetta owners, making it the most complained about VW model. More Info

Recent Volkswagen News

Two Jettas Have a ‘Freaky Friday’ Moment, Swap VINs

Did Volkswagen just have a Freaky Friday moment? According to CarComplaints.com, a pair of 2017 Jettas need to be recalled because their VINs don’t match up.

A VIN, which stands for vehicle identification number, is a unique 17 character code given to each car in the USA. It is used for tracking recalls, registrations, accident reports, theft claims, and insurance coverage. The VIN is displayed on multiple points on each car so they can always be checked against one another.

For two Jettas, however, their VIN markings don’t match the VIN plates near their windshields. Presumably because the two cars mixed up their plates. That is a legal no-no.

There’s no need to freak out, however. To VW’s credit, the automaker has already replaced the affected cars.

NJ Timing Chain Lawsuit Will Continue After VW Was Denied a Motion to Dismiss

Car owners think the time is right to hold Volkswagen accountable for their defective timing chains.

And despite VW’s best efforts, a timing chain lawsuit will continue in a New Jersey court after the judge denied the automaker’s motion to dismiss. The case is a combination of two other lawsuits in the state, both of which allege VW is concealing known timing chain defects that lead to premature engine failure.

Timing Chain Lawsuit Will Continue in Court. Image by Claire Anderson on Unsplash.com

You know that stack of papers they have you sign when you buy a car? Volkswagen’s argument for dismissing the case was a hidden clause that says all problems must be taken into arbitration and not in front of jury. Which, let’s be honest, is a shady thing to throw into a purchase contract. Luckily the judge ruled those agreements are between the consumer and the dealership, not the automaker.

While a few of the lawsuit claims were thrown own, this is overall good news for consumers who have dealt with (or are worried about) timing chain failure

Greased Lightnin'? 2012-14 Passat Recalled for Burning Up the Quarter Mile

The right half-shaft grease boots in 2012-14 diesel Passats are leaking grease. And as luck would have it, those same cars have a heat shield that is too short to stop the leaks from hitting hot exhaust parts.

When that happens, you’ll really be burning up the quarter mile.

Not nearly as cool as Travolta's Hair

But wait, there’s more about the recall from CarComplaints.com:

Engineers also determined diesel particulate filters overheated because they were being overloaded with soot caused by failures of the upper boost hoses. VW learned Passats made up to July 2012 had higher failure rates of the upper boost hoses and if the hoses fail, compressed air from the turbo chargers can escape before entering the combustion chambers.

This leads to more fuel being injected than needed, which results in soot and a higher likelihood of the engine overheating.

Jetta owners can expect a fix in July 2017.