Why Does My VW Window Keep Falling Into Door?

Posted on
Scott McCracken
VW door disassembled to show window regulator

Volkswagen Is Aware of Window Clip Defect

You can call pretty much any authorized VW service shop and they'll tell you this is a common issue. Here's an official service report sent in by a user:

"Removed the right front door panel and window, found the window has fallen out of the window clamps, technical bulletin 64-08-06 covers this problem ... removed rubber insulators from the window clamps and scuffed them with 120 grit sandpaper to remove glossy finish, applied adhesive to the rubber insulators and reinstalled them. installed window and torqued the clamps to 11nm, installed door panel."

There are even reports of this happening multiple times to the same window. Placing the window back on the faulty clamp is not enough. Make sure to ask your service station if they are going to use an adhesive - hell, even duct tape would be better than nothing.

Who's Having the Most Problems?

Window regulator complaints span multiple VW models, but seem to be a particular sore spot in the 4th and 5th generation Jetta.

Generations Where This Problem Has Been Reported

This problem has popped up in the following Volkswagen generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA