Common 2011-2018 Volkswagen Jetta Problems

Some of the worst issues 6th generation Jetta owners have to deal with.

  1. Front Assist Problems

    VW's collision avoidance technology is detecting objects that don't exist. When that happens it slams on the brakes and ends up putting unsuspecting occupants in harm's way. A lawsuit wants the automaker to do more than simply suggest that …

    Continue reading article "Front Assist Problems" Red warning light of VW's collision avoidance technology
  2. Clock Spring Failure

    Volkswagen owners continue to have clock spring problems years after the parts were first recalled. The failed recall is under investigation, but in the meantime VW owners are staring at a disabled driver's side airbag, horn, and steering-w…

    Continue reading article "Clock Spring Failure" A steering wheel with the VW emblem in the middle
  3. Jetta Radio Problems

    There's a trend popping up where VW radios are fine one minute, then 'popping' before falling silent. This is particularly true in the 2010-2011 Jetta and once they're gone, they're gone for good.

    Continue reading article "Jetta Radio Problems" Jetta interior with question marks on radio
  4. Defective Timing Chain

    Volkswagen’s EA888 2.0-liter engine has a history of tensioner problems that can lead to a loose timing chain and catastrophic engine failure. A series of lawsuits eventually led to a settlement that offers an extended warranty and potentia…

    Continue reading article "Defective Timing Chain" Gold timing chain in a VW engine
  5. Diesel Emissions Scandal

    Volkswagen has admitted to using a defeat device on its supposedly 'clean diesel' vehicles. The reason? To skirt around US emissions standards. This doesn't sit well with ... well, just about anybody. In fact, the only group who seems reall…

    Continue reading article "Diesel Emissions Scandal" Emissions cloud coming out of a tailpipe

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

6th Generation (2011–2018) Jetta Key Numbers

  1. 8 model years

    Grouping all models by their year can reveal some baddies.

  2. 343 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 43rd in reliability

    Overall reliability rank out of 46 eligible generations.

Recent Lawsuits for 6th Generation Jetta Owners

  • Settlement

    Coffeng, et al. v. Volkswagen Group of America,  Inc.

    3:17-cv-01825-JD
    1. Settlement

      A VW water pump class action settlement has been reached for these Volkswagen and Audi vehicles equipped with 2-liter EA888 TSI or TFSI turbocharged four-cylinder multi-valve engines with codes CCTA, CAEB, CAED and CBFA.

    2. Case Filed

      The VW water pump class action was filed over the primary engine water pump driven off one of the balance shafts, not the electric auxiliary water pump. According to the lawsuit, the pump consists of the thermoplastic water pump module that includes the water pump, thermostat and integrated sensors.

    Settlement
    Filing deadline is April 29, 2020.
    Class Vehicles
    • 2008-2014 GTI
    • 2008-2014 Jetta
    • 2009-2014 EOS
    • 2009-2014 CC
    • 2009-2014 Tiguan
    • 2008-2010 Passat
    • 2012-2014 Beetle
    Location
    California

Recent 6th Generation (2011–2018) Jetta News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. A new class-action says VW's front assist technology applies the brakes randomly and without warning.

    Customers who complain are typically given two not-so-great options, live with it and document the malfunctions or disable the feature entirely.

    The Missouri-based class-action says that's unacceptable and wants VW to take ownership of the problem. That includes covering any related repairs or costs associated with the system malfunctioning under warranty.

    keep reading article "Volkswagen's Front-Assist Emergency Braking Can Activate For No Reason, Says Lawsuit"
  2. There’s an important deadline coming up for VW owners who previously paid for repairs to their timing chain system or damage to their engine from a timing chain failure, and want the automaker to pick up the tab.

    A recently approved timing chain settlement benefits thousands of owners by providing them with an extended “new vehicle limited warranty” for any future repairs, plus conditional reimbursements for any previous repairs.

    The extended warranty is applied automatically if you own or lease one of the affected vehicles and didn’t opt out of the class-action.

    Owners who want to be eligible for reimbursements must file a claim by January 25th, 2019. More information is available at TimingChainLitigation.com.

    How to Submit a Claim

    1. Use the VIN lookup tool to check your eligibility
    2. Gather the documents requested by the Claim Administrator
    3. Submit your claim before 11:59 PST on January 25th, 2019
    keep reading article "Upcoming Deadline for Timing Chain Reimbursements"
  3. When Volkswagen agreed to a multi-district settlement for selling polluting engines marketed as clean diesel, it did so knowing it’d have to pay billions of dollars to customers that owned or leased an affected vehicle when the news about the scandal broke.

    Some owners that had sold their affected vehicles before the news came out tried to file for compensation in court, but didn't get very far. That may be about to change due to an interesting court decision in California.

    Former owners and lessees of Volkswagen "clean diesel" vehicles can proceed with their lawsuit even though the customers got rid of their diesel vehicles before anyone knew the emissions systems were illegal.

    Volkswagen, as you might image, is less than impressed with this decision.

    Volkswagen says the case is nothing more than trial attorneys trying to suck more money out of the automaker that has already paid more than $25 billion for its emissions sins.

    keep reading article "Judge's Decision May Open to the Door to New Diesel-Scandal Claims"
  4. It appears Volkswagen is close to settling 7 lawsuits regarding defective timing chains and the threat of engine damage.

    The proposed settlement includes all consumers who purchased or leased certain 2008-2014 Audi and Volkswagen vehicles that will be determined by the vehicle identification numbers (VINs).

    According to the terms, reimbursement amounts will be determined based on the age of the vehicle, how many miles are on the odometer and if the timing chain tensioner, timing chain or engine was replaced."

    Reimbursement amounts are highly favoriable to owners who get work done at an authorized VW dealership. Our advice – if something goes wrong with your timing chain or tensioner and you're covered under this settlement, skip your local mechanic and go to an authorized dealer.

    keep reading article "VW Owners to Receive Reimbursements for Busted Timing Chains and Tensioners"
  5. Turns out VW had a good reason for issuing a stop sale on some 2014 models last week -- they were catching on fire.

    The manufacturer recognized a potential safety defect, stopped selling cars, found the problem and issued a recall, all within a month -- see how that's done, GM?

    According to the National Highway Traffic Safety Administration (NHTSA), O-ring seals in some VWs can leak between the oil cooler and the transmission. Once flammable transmission fluid hits a hot surface only bad things can happen.

    The recall affects the 2014 Jetta, Beetle, Beetle Convertible, and Passat equipped with the 1.8T engine and an automatic transmission. Owners should see a notice in the mail soon at which point they can bring their cars in to have the O-ring seals replaced.

    keep reading article "Transmission Leaks and Fire Risk"