4 Common Volkswagen Eos Problems

A list of some of the most common issues Eos owners have to deal with.

  1. Clock Spring Failure

    Volkswagen owners continue to have clock spring problems years after the parts were first recalled. The failed recall is under investigation, but in the meantime VW owners are staring at a disabled driver's side airbag, horn, and steering-w…

    Continue reading article "Clock Spring Failure" A steering wheel with the VW emblem in the middle
  2. Excessive Oil Consumption

    Volkswagen wants you to know that burning through a quart of oil every 1,000 miles is within their 'acceptable' range. We have a different definition of acceptable. VW has settled an oil consumption lawsuit in the past, is there any hope fo…

    Continue reading article "Excessive Oil Consumption" VW warning light about adding 1 quart of oil
  3. Defective Timing Chain

    Volkswagen’s EA888 2.0-liter engine has a history of tensioner problems that can lead to a loose timing chain and catastrophic engine failure. A series of lawsuits eventually led to a settlement that offers an extended warranty and potentia…

    Continue reading article "Defective Timing Chain" Gold timing chain in a VW engine

What Eos Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

Eos Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The Eos has 1 generation available in North American markets.

Eos Key Numbers

  1. 76 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 833 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 7 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

Eos Class-Action Lawsuits

The Eos has been named as a class vehicle in the following lawsuits.

  • Settlement

    Coffeng, et al. v. Volkswagen Group of America,  Inc.

    3:17-cv-01825-JD
    1. Settlement

      A VW water pump class action settlement has been reached for these Volkswagen and Audi vehicles equipped with 2-liter EA888 TSI or TFSI turbocharged four-cylinder multi-valve engines with codes CCTA, CAEB, CAED and CBFA.

    2. Case Filed

      The VW water pump class action was filed over the primary engine water pump driven off one of the balance shafts, not the electric auxiliary water pump. According to the lawsuit, the pump consists of the thermoplastic water pump module that includes the water pump, thermostat and integrated sensors.

    Settlement
    Filing deadline is April 29, 2020.
    Class Vehicles
    • 2008-2014 GTI
    • 2008-2014 Jetta
    • 2009-2014 EOS
    • 2009-2014 CC
    • 2009-2014 Tiguan
    • 2008-2010 Passat
    • 2012-2014 Beetle
    Location
    California
  • Settlement

    Stockalper, et al., vs. Volkswagen Aktiengesellschaft, et al.

    1. Settlement

      A VW timing chain class-action lawsuit may be nearing the end as the automaker has agreed to settle the multidistrict litigation that comprises seven class-action lawsuits.

    2. Case Filed

      An Audi timing chain lawsuit alleges Audi and Volkswagen vehicles have defects that cause the timing chains to suddenly fail without warning, causing the engines to fail.

    Problem
    Defective Timing Chain
    Class Vehicles
    • 2008-2010 Beetle
    • 2012 Beetle
    • 2009-2013 CC
    • 2008 -2012 EOS
    • 2008-2012 Golf
    • 2008-2012 GTI
    • 2008-2012 Jetta
    • 2008-2012 Passat
    • 2008-2011 R32
    • 2008-2010 Rabbit
    • 2009-2012 Routan
    • 2008-2012 Tiguan
    • 2008-2013 Touareg
    • 2011 Touareg Hybrid
    Location
    New Jersey
  • Settlement

    David Zimand, et al v. Volkswagen Group of America, Inc. and Audi of America, Inc.

    1. Settlement

      A VW timing chain class-action lawsuit may be nearing the end as the automaker has agreed to settle the multidistrict litigation that comprises seven class-action lawsuits.

    2. Case Filed

      A Volkswagen timing chain tensioner lawsuit alleges numerous VW and Audi vehicles have defects in the timing chain tensioning systems that cause complete engine failure.

    Problem
    Defective Timing Chain
    Class Vehicles
    • 2008-2010 Beetle
    • 2012 Beetle
    • 2009-2013 CC
    • 2008-2012 EOS
    • 2008-2012 Golf
    • 2008-2012 GTI
    • 2008-2012 Jetta
    • 2008-2012 Passat
    • 2008-2011 R32
    • 2008-2010 Rabbit
    • 2009-2012 Routan
    • 2008-2012 Tiguan
    • 2008-2013 Touareg
    • 2011 Touareg Hybrid
    Location
    New Jersey

Recent Eos News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Volkswagen and Audi are recalling 119,000 vehicles to replace dangerous Takata airbag inflators.

    This campaign is part of an industry-wide effort involving more than a dozen automakers and 1.7 million vehicles. The chemical inside of Takata airbag inflators can become unstable over time, leading to violent and sometimes deadly airbag deployments. The recall is for both driver and passenger side inflators in the 2015-2017 CC, 2015-2016 Eos, and 2015 Passat.

    keep reading article "Takata Inflator Recall for TT and R8 Vehicles"
  2. There’s an important deadline coming up for VW owners who previously paid for repairs to their timing chain system or damage to their engine from a timing chain failure, and want the automaker to pick up the tab.

    A recently approved timing chain settlement benefits thousands of owners by providing them with an extended “new vehicle limited warranty” for any future repairs, plus conditional reimbursements for any previous repairs.

    The extended warranty is applied automatically if you own or lease one of the affected vehicles and didn’t opt out of the class-action.

    Owners who want to be eligible for reimbursements must file a claim by January 25th, 2019. More information is available at TimingChainLitigation.com.

    How to Submit a Claim

    1. Use the VIN lookup tool to check your eligibility
    2. Gather the documents requested by the Claim Administrator
    3. Submit your claim before 11:59 PST on January 25th, 2019
    keep reading article "Upcoming Deadline for Timing Chain Reimbursements"
  3. Owners and lessees of certain 2008-2014 VW and Audi vehicles may soon be eligible to receive benefits for their engine’s defective timing chain.

    On November 19, 2018 a judge will rule on a proposed settlement that would either reimburse owners for previous repairs or fund future work on the timing chain tensioner system.

    This decision has been a long time coming. Even snails are embarrassed by how slowly this case has crept along.

    keep reading article "It’s the Final Countdown for VW’s Timing Chain Class-Action Settlement"
  4. It appears Volkswagen is close to settling 7 lawsuits regarding defective timing chains and the threat of engine damage.

    The proposed settlement includes all consumers who purchased or leased certain 2008-2014 Audi and Volkswagen vehicles that will be determined by the vehicle identification numbers (VINs).

    According to the terms, reimbursement amounts will be determined based on the age of the vehicle, how many miles are on the odometer and if the timing chain tensioner, timing chain or engine was replaced."

    Reimbursement amounts are highly favoriable to owners who get work done at an authorized VW dealership. Our advice – if something goes wrong with your timing chain or tensioner and you're covered under this settlement, skip your local mechanic and go to an authorized dealer.

    keep reading article "VW Owners to Receive Reimbursements for Busted Timing Chains and Tensioners"
  5. Despite VW's best efforts, a timing chain lawsuit will continue in a New Jersey court after the judge denied the automaker's motion to dismiss

    . The case is a combination of two other lawsuits in the state, both of which allege VW is concealing known timing chain defects that lead to premature engine failure.

    You know that stack of papers they have you sign when you buy a car? Volkswagen's argument for dismissing the case was a hidden clause that says all problems must be taken into arbitration and not in front of jury. Which, let's be honest, is a shady thing to throw into a purchase contract. Luckily the judge ruled those agreements are between the consumer and the dealership, not the automaker.

    While a few of the lawsuit claims were thrown own, this is overall good news for consumers who have dealt with (or are worried about) timing chain failure.

    keep reading article "NJ Timing Chain Lawsuit Will Continue After VW Was Denied a Motion to Dismiss"
  6. Volkswagen has a BS problem. Wait ... I mean an ABS problem.

    Volkswagen engineers found a fault inside the anti-lock brake system control module that can cause the module to fail whenever the electronic stability control or ABS system activates. A driver will notice warning lights for the brakes, the anti-lock braking system and the electronic stability control system.

    The issue can lead to a sudden loss of control in the 2009-2010 Jetta, 2009 Jetta SportWagens, Eos, GTI, Rabbit, and the 2010 Volkswagen Golf A6.

    keep reading article "Volkswagen Recalls Cars that can Lose Control"
  7. Owners of Volkswagen and Audi vehicles have filed a lawsuit claiming there's a defect in the timing chain tensioner system that allows the chain to "jump a tooth" in the camshaft.

    Once that happens, the engine could be destroyed. Want to repair it? You'll destroy your bank account too.

    The lawsuit focuses on 2008-2013 Audi and VW models equipped with 2-liter TSI or 2-liter TFSI EA888 engines. The plaintiffs say the problems happen well before 120,000 miles (the recommended time to repair them) and can cost upwards of $11,000 to fix.

    "The plaintiffs claim Audi and VW not only refused to acknowledge the alleged timing chain problems, but also refused to compensate certain owners for engine repairs. The lawsuit also alleges Audi and Volkswagen didn't offer loaner or replacement vehicles even though the vehicles were useless to owners."

    This isn't the first lawsuit to accuse VW of concealing timing chain defects.

    keep reading article "Lawsuit Says Engines Fail After the Timing Chains 'Jump a Tooth' in the Camshaft"

See All Eos News