The Most Common Routan Problem

A list of some of the most common issues Routan owners have to deal with.

  1. Defective Timing Chain

    Volkswagen’s EA888 2.0-liter engine has a history of tensioner problems that can lead to a loose timing chain and catastrophic engine failure. A series of lawsuits eventually led to a settlement that offers an extended warranty and potentia…

    Continue reading article "Defective Timing Chain" Gold timing chain in a VW engine
  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

    Continue Gold timing chain in a VW engine

What Routan Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

Routan Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The Routan has 1 generation available in North American markets.

Routan Key Numbers

  1. 162 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 347 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 8 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

Routan Class-Action Lawsuits

The Routan has been named as a class vehicle in the following lawsuits.

  • Settlement

    Stockalper, et al., vs. Volkswagen Aktiengesellschaft, et al.

    1. Settlement

      A VW timing chain class-action lawsuit may be nearing the end as the automaker has agreed to settle the multidistrict litigation that comprises seven class-action lawsuits.

    2. Case Filed

      An Audi timing chain lawsuit alleges Audi and Volkswagen vehicles have defects that cause the timing chains to suddenly fail without warning, causing the engines to fail.

    Problem
    Defective Timing Chain
    Class Vehicles
    • 2008-2010 Beetle
    • 2012 Beetle
    • 2009-2013 CC
    • 2008 -2012 EOS
    • 2008-2012 Golf
    • 2008-2012 GTI
    • 2008-2012 Jetta
    • 2008-2012 Passat
    • 2008-2011 R32
    • 2008-2010 Rabbit
    • 2009-2012 Routan
    • 2008-2012 Tiguan
    • 2008-2013 Touareg
    • 2011 Touareg Hybrid
    Location
    New Jersey
  • Settlement

    David Zimand, et al v. Volkswagen Group of America, Inc. and Audi of America, Inc.

    1. Settlement

      A VW timing chain class-action lawsuit may be nearing the end as the automaker has agreed to settle the multidistrict litigation that comprises seven class-action lawsuits.

    2. Case Filed

      A Volkswagen timing chain tensioner lawsuit alleges numerous VW and Audi vehicles have defects in the timing chain tensioning systems that cause complete engine failure.

    Problem
    Defective Timing Chain
    Class Vehicles
    • 2008-2010 Beetle
    • 2012 Beetle
    • 2009-2013 CC
    • 2008-2012 EOS
    • 2008-2012 Golf
    • 2008-2012 GTI
    • 2008-2012 Jetta
    • 2008-2012 Passat
    • 2008-2011 R32
    • 2008-2010 Rabbit
    • 2009-2012 Routan
    • 2008-2012 Tiguan
    • 2008-2013 Touareg
    • 2011 Touareg Hybrid
    Location
    New Jersey

Recent Routan News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. It appears Volkswagen is close to settling 7 lawsuits regarding defective timing chains and the threat of engine damage.

    The proposed settlement includes all consumers who purchased or leased certain 2008-2014 Audi and Volkswagen vehicles that will be determined by the vehicle identification numbers (VINs).

    According to the terms, reimbursement amounts will be determined based on the age of the vehicle, how many miles are on the odometer and if the timing chain tensioner, timing chain or engine was replaced."

    Reimbursement amounts are highly favoriable to owners who get work done at an authorized VW dealership. Our advice – if something goes wrong with your timing chain or tensioner and you're covered under this settlement, skip your local mechanic and go to an authorized dealer.

    keep reading article "VW Owners to Receive Reimbursements for Busted Timing Chains and Tensioners"
  2. Despite VW's best efforts, a timing chain lawsuit will continue in a New Jersey court after the judge denied the automaker's motion to dismiss

    . The case is a combination of two other lawsuits in the state, both of which allege VW is concealing known timing chain defects that lead to premature engine failure.

    You know that stack of papers they have you sign when you buy a car? Volkswagen's argument for dismissing the case was a hidden clause that says all problems must be taken into arbitration and not in front of jury. Which, let's be honest, is a shady thing to throw into a purchase contract. Luckily the judge ruled those agreements are between the consumer and the dealership, not the automaker.

    While a few of the lawsuit claims were thrown own, this is overall good news for consumers who have dealt with (or are worried about) timing chain failure.

    keep reading article "NJ Timing Chain Lawsuit Will Continue After VW Was Denied a Motion to Dismiss"
  3. Owners of Volkswagen and Audi vehicles have filed a lawsuit claiming there's a defect in the timing chain tensioner system that allows the chain to "jump a tooth" in the camshaft.

    Once that happens, the engine could be destroyed. Want to repair it? You'll destroy your bank account too.

    The lawsuit focuses on 2008-2013 Audi and VW models equipped with 2-liter TSI or 2-liter TFSI EA888 engines. The plaintiffs say the problems happen well before 120,000 miles (the recommended time to repair them) and can cost upwards of $11,000 to fix.

    "The plaintiffs claim Audi and VW not only refused to acknowledge the alleged timing chain problems, but also refused to compensate certain owners for engine repairs. The lawsuit also alleges Audi and Volkswagen didn't offer loaner or replacement vehicles even though the vehicles were useless to owners."

    This isn't the first lawsuit to accuse VW of concealing timing chain defects.

    keep reading article "Lawsuit Says Engines Fail After the Timing Chains 'Jump a Tooth' in the Camshaft"
  4. A lawsuit filed in New Jersey says Volkswagen's timing chain tensioner has serious defects and can lead to premature engine failure.

    According to the plaintiff, in VW's warranty and maintenance schedules the tensioning system is expected to last 120,000 miles without the need for maintenance.

    "The VW and Audi A3 vehicles are equipped with EA888 2.0L TSI engines with engine codes CCTA or CBFA. The remaining Audi vehicles are equipped with EA888 2.0L TFSI engines designated with engine codes CAEB, CAEA, or CDNC. The plaintiff says all the engines with these five codes are versions of the EA888 engine and all use the same timing chain tensioning system."

    When the tensioning system fails, the results can be catastrophic and lead to out-of-pocket expenses that will make your bank account cry.

    This is a big lawsuit, covering many VW and Audi models from the 2008 model year on.

    keep reading article "VW Timing Chain Tensioner Lawsuit Says Defects Cause Engine Failure"
  5. While you might have nightmares about falling or being chased by zombies, automakers are having nightmares about defective ignition switches.

    It started with GM's well-publicized ignition issues earlier this year, carried over to Chrysler's repeated problems, and now Volkswagen is joining the fray.

    VW is recalling 18,500 model year 2009 Routans that have ignition switches that can inadvertently turn the car (and it's safety features) off if the owner's keychain is too heavy.

    VW says the minivan should only be driven with a single key. That means no other keys, key fobs, bottle openers or knick knacks hanging from your ignition (sorry Mickey Mouse keychain, you have to go). Someday we'll all be telling our kids tales about landline phones, the sounds 56k modems used to make, and how we used to put car keys on heavy keychains.

    In March 2011, VW recalled the 2010 Routan for the same problem. Any 2010 Routans that weren't repaired from the 2011 recall will need to be fixed. The automaker estimates that's about 31,000 minivans in total.

    keep reading article "Dangerous Ignition Switch Recall"